Physician practice administration
Dr Gail Cross PhD FRACP
Dr Gail Cross is an infectious diseases physician with extensive experience in the management of complex bacterial infections, including prosthetic joint infections, cardiovascular implantable device infections, and infections caused by multidrug-resistant organisms (MDROs). She is frequently involved in the care of patients requiring multidisciplinary management, prolonged antimicrobial therapy, and coordinated medical–surgical decision-making.
Her clinical practice spans the diagnosis and treatment of severe and complicated infections in hospitalised patients, including infections in patients with chronic medical conditions. Dr Cross has worked across both Australian and international tertiary healthcare settings and has significant experience caring for patients from culturally and linguistically diverse backgrounds.
Dr Cross graduated from Monash University in 2006 and completed specialist training in infectious diseases through the Royal Australasian College of Physicians (2014). She later worked as a consultant infectious diseases physician in Singapore (2017 - 2022), where she managed complex inpatient infections in a large tertiary referral centre and held senior clinical leadership roles overseeing infectious diseases services.
In addition to her clinical work, Dr Cross maintains an active research profile. Her research interests include tuberculosis as a research focus and clinical trials aimed at improving treatment outcomes in infectious diseases. She continues to combine clinical practice with research and teaching through appointments at Monash Health, Monash University and the Burnet Institute.
Dr Cross is committed to patient-centred, evidence-based care, with a strong emphasis on antimicrobial stewardship, collaborative care, and optimising outcomes for patients with complex infections.
Inpatient services
Dr Cross provides inpatient consultations at Epworth Richmond, Epworth Freemasons, St Vincent's Private Hospital (Fitzroy and East Melbourne), and Melbourne Private Hospital. Referring doctors can contact her through the Epworth switchboard on (03) 9426 6666.
Outpatient services
Dr Cross sees outpatients at Suite 9.3, Danks Wing, Epworth Richmond. The rooms can be found on the ninth floor, using the lifts nearest the hospital's main reception area. The rooms are wheelchair accessible. Paid car parking is available in the hospital carpark and the surrounding streets. Public transport access is via the route 48 or 75 trams (stop 15). Pathology, radiology, and pharmacy services are available on-site.
Dr Cross also consults at St John of God Berwick, located at Desk B, Ground floor, 75 Kangan Drive Berwick.
Dr Cross provides telehealth services using doxy.me. This secure service can be accessed from any web browser on your computer, tablet or smartphone. There is no need to install additional apps or software. The virtual waiting room can be accessed at doxy.me/perspectivemedicine.
The preferred means of contact for all administrative enquiries relating to appointments, payments, documentation or clinical issues is via enquiries@perspectivemedicine.com.au. Written communication allows us to ensure that your questions are addressed accurately by the correct member of our team and recorded for quality and audit purposes.
All emails sent to this address are stored securely and outgoing emails with sensitive information are encrypted to protect patient privacy, in line with the Australian Privacy Principles. Outgoing emails will contain a link to our secure server and can be accessed using these steps. Once you have accessed the message, you can reply directly and/or download attachments if required.
If you are unable to send an email, reception staff can be contacted by phone at (03) 9115 5552.
Patients with urgent clinical questions or who are experiencing a medical emergency should contact standard urgent-care services, including Nurse-on-Call, general practitioner, local emergency department, or the ambulance service.
Fees
All outpatient appointments (face-to-face and telehealth) attract a private fee, which is payable on the day of appointment via credit or debit card. Current outpatient fees are as follows:
Standard initial consultation $300
Standard review consultation $180
Complex initial consultation (60min) $450
Complex review consultation (30 min) $250
Medicare rebates apply to all services with a valid referral. Medicare claims will be submitted by administrative staff and paid into the bank account you have provided to Medicare. Appointments can be requested without a referral, but Medicare rebates cannot be claimed in this situation. Students and healthcare workers referred for occupational assessments will be bulk-billed. Medicare-ineligible patients will be charged a fee equal to the Medicare rebate for the relevant consultation. If you are seeking reimbursement for fees from Workcover or TAC, you will be provided with an invoice for use in making your claim.
A cancellation fee may apply for late cancellations of appointments.